Viva Maya By Wyndham, A Trademark All Inclusive Resort, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Garden Queen Room Two Queen Beds Non-Smoking

Max:

2 persons

390 sq. feet

Bed options:

2 King Size Beds

Air conditioning

room details

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Superior Queen Room Ocean View Two Queen Beds Non-Smoking

Max:

2 persons

390 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Deluxe Queen Room Two Queen Beds Non-Smoking

Max:

2 persons

435 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 1.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.7 mi

Cancun (CUN) 37.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Variety

“I thoroughly enjoyed the food at Viva Mayan! The a la carte restaurants offered a great mix of flavors, and I highly recommend trying the Mexican restaurant, which had delicious authentic dishes. The main buffet had tasty options too, though I noticed the beach buffet could use more variety day-to-day. Overall, I was impressed with the overall dining experience.” view full review

Great for Kids

“As a family-friendly resort, there were many activities for my children to enjoy. The Kids Club was fantastic, featuring special shows every night like 'disco peque,' which kept my kids entertained. They also had a safe and fun area in the pools that allowed my little ones to play without me worrying. The thoughtful amenities made our family vacation stress-free.” view full review

Fantastic Evening Shows

“The night shows at Viva Maya were truly amazing! Each performance was unique and well-prepared by the animation team. The energy and talent showcased made for entertaining evenings after a day of relaxation and activities. From dance performances to themed shows, we were kept excited for what was coming next and thoroughly enjoyed our time.” view full review

Relaxing Spa Services

“I had a wonderful experience at the spa during my stay. The services were revitalizing, and I appreciated being able to unwind after a day of activities. The serene environment combined with the professional treatment made it a highlight of our trip. I highly recommend indulging in a spa day; it's the perfect way to recharge.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.7 mi

152 Calle Quinta Avenida

Quinta Avenida

1.8 mi

Mall

Playacar Center Shopping Mall

2600 ft

Carretera 109

Cenote Calavera

1.9 mi

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2800 ft

Av. Benito Juárez

Los Fundadores Park

1.4 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2100 ft

Disabled-friendly beach

1.4 mi

Zona Arqueologica Playa del Carmen

1.1 mi

Park

Xel-Ha Park

3600 ft

Mahi Golf Course

2500 ft

Golf Course

Campo de Golf Playacar

3300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3700 ft

Maya ruins

3700 ft

Calle Carretera Federal 109

Cenote Carwash

2.2 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.2 mi

Hwy 307 Km 287

Alltournative

4200 ft

Mall

Starbucks

4400 ft

Mall

City Club

4500 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.4 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.5 mi

Playacar

Ruinas Mayas

1.0 mi

Museum

3D Museum of Wonders

1.7 mi

Museum

Museo Frida Kahlo Playa Del Carmen

1.7 mi

Store

Centro Maya

2.2 mi

Playacar

Xaman Ha Ruins

1.3 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.8 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.1 mi

Beach

Playacar Beach

2.2 mi

Nearby

Piste Cyclable sur Paseo Xaman-Ha

1500 ft

Restaurants

Les Crepes de Paris

2.0 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings <br />

Feedback from previous guests about their experience.

70%

loved the resort and would return for another relaxing stay

7.0/10

Very good

Rooms

6.8

Location

8.0

Service

7.8

Dining

6.0

Jacob

United Kingdom, February 2025

7.4/10

I had a wonderful time at this resort! It's a smaller, charming getaway with a beautiful beach and good, home-style food. While the room was spacious and clean, it could've been quieter as there were a few disturbances. The selling presentations were a bit annoying, but overall, it was a relaxing stay with friendly locals around.

Rooms

7.0

The rooms were spacious, clean, and comfortable, but we experienced some noise disturbances with staff checking in too early.

Service

7.0

Most staff were accommodating and friendly. However, I felt pressured during the timeshare presentation, which dampened the experience a bit.

Location

8.0

The location is good with lots of local flavor, though it was a bit away from the busy tourist areas. The beach was stunning.

Dining

7.0

Food was solid with Mexican home-style cooking, though breakfast could be better. The fries at the beach restaurant were unexpectedly amazing!

Facilities

8.0

The facilities were decent, with a lovely beach area and pools. Noticing a lot of beach vendors was a bit overwhelming.

Jayden

United Kingdom, December 2024

8.4/10

This resort truly captivated me with its beautiful tropical surroundings and welcoming atmosphere. The al la carte dining options were a highlight, but the buffet could have offered more variety. The rooms were always clean, and the staff went above and beyond to ensure we had a memorable stay. However, the bar service could be improved during peak times. Overall, I felt it was a great value for a fun and engaging vacation!

Rooms

8.0

The rooms were incredibly clean and featured adorable towel animals, although they felt a bit dated.

Service

10.0

The service was impressive, with the staff consistently friendly and eager to ensure our needs were met.

Location

9.0

The location was fantastic, nestled in a gated community and just a short walk from Playa Del Carmen center.

Dining

7.0

Dining was very good overall, with the Mexican al la carte being a standout, but the buffet lacked variety.

Facilities

8.0

The facilities were enjoyable with well-maintained pools and a beautiful beach, though the bar service was limited during busy times.

Sophia

United Kingdom, December 2024

6.4/10

We had a mixed experience at the hotel. On one hand, the clean and spacious rooms were a plus, and the location was absolutely stunning, especially with the diverse wildlife around. However, the dining options were limited in variety, and the pool situation for families was quite disappointing. Overall, it was decent but could definitely improve in terms of kid-friendliness and dining variety.

Rooms

7.0

The rooms were spacious and cleaned thoroughly each day. However, there was not much storage space for our belongings, which was a bit inconvenient.

Service

6.0

The staff was generally very friendly and helpful, especially the concierge. However, there were some issues with customer service regarding transportation that left a lot to be desired.

Location

8.0

The location was perfect, amazing wildlife, but the beach had some seaweed which wasn't ideal. Plus, many smokers around made it a bit uncomfortable at times.

Dining

6.0

The food was good overall, especially at the Mexican restaurant, but after a week, the lack of variety became quite apparent and some dining venues were disappointingly hot as they weren't air-conditioned.

Facilities

5.0

The facilities included a nice pool area, but unfortunately, it wasn't very kid-friendly as the main pool was closed during our visit.

Liam

United Kingdom, December 2024

6.2/10

My stay at the resort had its ups and downs. The staff were genuinely friendly, and I appreciated the cleanliness throughout the resort. However, the room issues and the dining experience could definitely use improvements. Reservations for the a la carte restaurants were a hassle, as many were already fully booked by the time I could get to them. Overall, it wasn't quite the experience I hoped for.

Rooms

6.0

The rooms were in need of some maintenance, with outdated decor, plumbing issues, and limited storage for belongings. However, they were kept clean.

Service

7.0

Most of the staff were friendly and eager to help, but check-in was frustratingly slow and some receptionists lacked training.

Location

7.0

The location was decent, close to the beach, but there was a significant issue with seaweed on the shore, which detracted from the experience.

Dining

5.0

Dining was hit or miss. While there were some good options at the Mediterranean and Mexican restaurants, the lack of air conditioning made it uncomfortable during hotter hours, and it was tough to secure reservations.

Facilities

6.0

Facilities were average with some amenities missing, like no room service and charges for the safe. The pool area was enjoyable, though.

Nicholas

United Kingdom, October 2024

7.0/10

My stay at the resort offered a mixed bag of experiences. The beach was absolutely stunning, and I found the staff to be incredibly attentive and friendly. The buildings and rooms, however, felt outdated and could use a good refresh. Dining options were not at the level I expected, and while the price was reasonable, the overall experience left some room for improvement.

Rooms

6.0

The rooms were clean and comfortable, but they definitely need renovation. They don't quite match up to more modern hotels.

Service

9.0

The service was fantastic, with friendly and attentive staff who made sure all our needs were met. A special shoutout to William from the main buffet for his dedication.

Location

8.0

The location was great, just a short walk to a beautiful private beach and close to shops and restaurants.

Dining

5.0

Dining options were just okay; while there were some tasty dishes like ceviche, I found the absence of fresh vegetables a bit disappointing.

Facilities

7.0

The resort’s facilities were satisfactory, but I felt that the remodeling of the buffet dining area limited our options during our stay.